Jump Crazy Trampoline Park — Gym in Pakenham

Reviews of Jump Crazy Trampoline Park

• Nicholas

  Added 2016.07.25

  I bought a large group of around 14 adults and 10 children about a month ago and ordered a couple hours of jump time and catering. The staff were absolutely BEYOND amazing during the time I was there, supplying us with a party room due to the large number of people we had with us, assisting us with a birthday cake and allowing us to make last minute changes. To top it all off, the owner, who's name eludes me, was even so kind as to offer two family passes to the Royal Melbourne Show to a the birthday child that we had with us! The kids had a blast, probably not as much as the adults did, though!
• Austin

  Added 2016.07.04

  I called Jump about half an hour ago and spoke to this absolute pig again and asked for the insurance details but he refused to give them too me and then proceeded to tell me that I signed a waiver when I walked in, which I did not, he repeated the same spiel a couple of times and then told me that when I put the band on her wrist that was the waiver?? He then kept talking over me and wouldn't listen to anything I said and then hung up on me.
• Colin

  Added 2016.02.20

  Don't waste your money. PRICK of a manager and the staff really are to young to look after kids. You will be disappointed in every way. I will be writing a letter to the council with my concerns...,
• Adam

  Added 2015.09.08

  How this place is still open with management like that surprises me. I will 100% be taking this further to lawyers and be dealing with it appropriately because they clearly know nothing about duty of care.
• Sean

  Added 2014.09.24

  Told to leave the floor as not permitted to supervise my own 2 yr old (who I paid $16 for!), that I had to stay on the top floor while he played. Was Supervised by very friendly staff member but I would rather have stayed to watch my son myself. Wasn't going to spend another $16 for the privilege of standing on deck to supervise my own 2 yr old.
• James

  Added 2014.07.19

  I went there on Saturday for a birthday party. Was told to go upstairs by the lady at the desk as that's where the parties were held. Got given a band and some socks and then walked my 5 year old daughter down stairs to the jumping area. Within 20 minutes my daughter has fractured her collarbone. You could see it was bent and there was something obviously wrong with it. The 2 young girls that were helping were amazing. So nice and doing everything they could to distract my daughter from the pain. That was when the manager came... he was rude and completely unsympathetic to a 5 year old hysterical from the pain she was in. He did not try to help at all, in any way and basically pointed us in the direction of the doctor and then walked off.
• Christian

  Added 2014.03.08

  The only recommendation I would give is to stay far far away from this place. I am only giving 1 star for the young girls that were helping my daughter.
• Jonathan

  Added 2013.11.30

  I then too my daughter straight to the hospital as she didn't want anyone to touch her at all and knew they would give her something for the pain and figure what exactly was wrong quicker.
• Nicholas

  Added 2013.09.15

  If they had 0 star, I would give them that. Bad manager
• Christian

  Added 2013.05.24

  I'm no that's one to write a review but this time I had too.